2.
Quality of the product
3.
Length of life of the product
5.
Consistency of the product
6.
comfort of the product
1 out of 10
7.
Efficient and full deliver
9.
Consistency of delivery
2 out of 10
10.
price of the product compare to market
3 out of 10
12.
Price of inner tube compare to market
5 out of 10
14.
Sales staffs knowledge and skill
15.
Sales staffs responsiveness to telephone calls
16.
Friendliness on the sales staff
17.
Sales staffs responsiveness to customer questions
19.
Technical support (Training & Advice)
6 out of 10
24.
management responsiveness
25.
problem solving ability
26.
see equally/preparation
27.
Reputation of the company
28.
Ease of doing business
30.
Suitability of distribution centers
31.
Clearness working condition
32.
Advertisements of the company
33.
credit facility and price discount
8 out of 10
34.
Choosing HAT is the right decision
35.
Get my demand from HAT
36.
Its eminent by its product and services
9 out of 10
38.
What are the highly demanded tyre types and Sizes, but not produced by HAT
39.
. Which tyre brand and size are more demanded by ur organization?
40.
Which brand you know competing our product both in quality and price?
41.
Does your company want to continue its business relations with us?
42.
Feedback about the service that is being rendered by our company that needs to be upgraded
10 out of 10